0 Complaining Letter

OCHIE COLLECTION
317 Orchard Road
Singapore

15 May 2013

Mr. Arifin Muhammad
Sales Manager
Islamic Clothes
171 Choi Hung Road
Hung Hom
Hong Kong

Dear Mr. Arifin

Re. Order No. 768197

I am writing to inform you that the goods we ordered from your company have not been supplied correctly.

On 6 May 2013 we placed an order with your firm for 12 dozens parkling cailin muslimah. The consignment arrived yesterday but contained only 10 dozens.

This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil our commitments to all our customers. This caused us considerable inconvenience.

I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again. Otherwise, we may have to look elsewhere for our supplies.

I look forward to hearing from you by return.

Yours sincerely

     Anggun Sarasanti

Anggun Sarasanti

Purchasing Officer